FAQs

FAQs

1. What storage options are available at Elite Move? We offer storage for household belongings, furniture and business items. Goods are stored in individual new storage crates within our brand-new indoor warehouse.

2. How are my belongings stored? Your goods are stored in individual storage crates inside the warehouse. Contact our team to discuss packing, handling and the storage arrangements for your items.

3. Is the storage climate controlled? No. Our storage is indoors but is not climate controlled. Please discuss any items with particular temperature or humidity requirements with us before booking.

4. How do I arrange access to stored belongings? Contact our team to discuss access or retrieval arrangements before visiting the warehouse.

5. How much storage do I need? Tell us what you need to store and we will help assess the space required and prepare a quote for your requirements.

Removal Services FAQs

6. What types of removal services does Elite Move provide? Elite Move specializes in domestic removals, office and business moves, specialist removals for antiques and fine art, and international relocations, tailoring services to ensure a smooth transition.

7. How far in advance should I book my removal? It's best to book as early as possible, ideally 4-6 weeks in advance of your move date, especially during peak times to ensure availability.

8. Are my items insured during the move? Yes, we provide comprehensive insurance coverage for your belongings during the move, offering peace of mind from start to finish.

9. Does Elite Move offer packing and unpacking services? Yes, we offer complete packing and unpacking services, using high-quality materials and techniques to protect your belongings.

10. Can removal services be combined with storage solutions? Absolutely! We can integrate storage solutions into your removal plan, offering seamless storage for any items that need to be kept safe before, during, or after your move.

General FAQs

11. How is the cost of services determined? The cost is based on several factors, including the volume of items, distance, special requirements, and additional services like packing or storage. We provide a free survey to give you an accurate quote.

12. What should I do to prepare for the removal day? Declutter your space, label boxes clearly, and set aside personal items and important documents. Our team will guide you through the preparation process with a detailed checklist.

13. What happens if my new location isn’t ready on the day of the move? We offer flexible storage solutions to safely store your belongings until your new property is ready, ensuring a smooth transition.

14. How do I book a service with Elite Move? Contact us via phone, email, or our website to discuss your needs. We’ll arrange a survey to assess your requirements and provide a detailed quote.

For any further questions or to begin planning your storage or removal services, reach out to Elite Move. Our goal is to provide seamless, stress-free solutions tailored to your specific needs.